MetaPrime Digital Marketing Privacy Policy

Effective Date: October 23, 2025

1. Introduction

MetaPrime Digital Marketing (“we,” “us,” or “our”) operates the website https://powervoiceagent.com and provides AI-powered communication and digital marketing services. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our services, including AI-driven tools and customer engagement platforms. By using our website or services, you consent to this Privacy Policy.

2. Business Information

  • Business Name: MetaPrime Digital Marketing

  • Business Address: 1968 S. Coast Hwy, Ste. 1533, Laguna Beach, CA 92651

  • Contact Email: [email protected]

  • Jurisdiction: California, United States

3. Information We Collect

  • User Inputs & Conversations: Text, audio, or chat interactions provided by users for use within our AI voice agent tools.

  • Contact Details: Name, email address, phone number, and company information.

  • Payment Information: Processed securely via third-party payment processors (e.g., Stripe).

  • Analytics Data: Visitor behavior, device identifiers, cookies, and IP addresses for performance monitoring.

  • Technical Information: Browser type, operating system, and access times.

We do not collect sensitive information such as health data, biometric identifiers, or information from children under 13.

4. How We Use Your Information

  • Provide and improve our AI and digital marketing services.

  • Train and refine AI models and conversational tools (using anonymized or aggregated data).

  • Deliver customer support and respond to inquiries.

  • Perform analytics, optimization, and service diagnostics.

  • Conduct marketing and promotional communications (only with consent).

  • Ensure compliance with applicable laws and regulations.

5. Third-Party Services We Use

We use reputable third-party platforms to provide and secure our services, including:

  • GoHighLevel (CRM and website hosting)

  • OpenAI API (AI model and conversational processing)

  • Google Analytics (website analytics)

  • Stripe (payment processing)

  • Cloudflare (content delivery and security)

  • LeadConnector (CRM and automation)

  • AWS/Azure (data hosting and cloud infrastructure)

  • Twilio (communication and SMS services)

These third-party services process data according to their own privacy policies.

6. Data Retention

We retain personal data for up to 12 months after the last user interaction or as long as legally required. After that period, personal data is deleted or anonymized unless required for ongoing compliance or dispute resolution.

7. Data Sharing and International Transfers

We do not share or transfer personal data internationally. All processing occurs within the United States unless otherwise stated.

8. User Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and Correction: Request a copy of your personal data or correct inaccuracies.

  • Deletion: Request deletion of your data.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at [email protected]. We will respond to all verified requests within legally required timelines.

9. Security Measures

  • End-to-end encryption for sensitive communications.

  • Access controls and role-based permissions.

  • Secure servers and firewalls through AWS/Azure.

  • Regular system updates and monitoring to prevent unauthorized access.

While we strive to maintain robust security, no online platform can guarantee absolute protection.

10. AI-Specific Data Handling

  • AI services process user input to generate automated responses and improve model performance.

  • Data used for AI improvement is aggregated and anonymized.

  • We do not use identifiable user data for model training without consent.

  • Automated decision-making is used only for customer interaction assistance, not for profiling or critical decision outcomes.

11. Cookies and Tracking

We may use cookies and similar technologies for analytics, personalization, and performance. You can disable cookies in your browser settings, but some features may not function correctly.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect service changes or legal requirements. The updated version will be posted on this page with a revised Effective Date.

13. Contact Information

Data Protection Team
Email: [email protected]
Address: 1968 S. Coast Hwy, Ste. 1533, Laguna Beach, CA 92651

Compliance Notice: This Privacy Policy is designed to align with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.


© 2025 MetaPrime Digital All Rights Reserved.

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