Terms of Service

Effective Date: October 24, 2025

1. Introduction

Welcome to MetaPrime Digital Marketing (“Company,” “we,” “us,” or “our”). We operate the website https://powervoiceagent.com and provide AI-powered chatbot and voice automation services through our platform (the “Service”).

By accessing or using our Service, you agree to these Terms of Service (“Terms”). If you do not agree, please discontinue use immediately.

2. Company Information

3. Description of Services

MetaPrime Digital Marketing provides AI-powered chatbots and voice agents that function as automated receptionists, appointment booking assistants, lead responders, and marketing and reputation management tools for home service contractors.

4. Eligibility

Our Service is intended solely for U.S.-based businesses. By using our platform, you confirm that you are at least 18 years old, are authorized to act on behalf of a registered business, and agree to comply with these Terms and all applicable laws. We reserve the right to deny access to any person or entity that does not meet these criteria.

5. Payment Terms

  • Payment Options: Free trials, monthly subscriptions, and one-time fees depending on the plan selected.

  • Billing Cycle: Monthly unless otherwise specified.

  • No Refunds: All payments are final. No refunds or credits are provided after purchase or renewal.

  • Free Trial Conversion: After any free trial period, your subscription automatically converts to a paid plan unless canceled before the trial ends.

Failure to pay on time may result in suspension or termination of your account.

6. User Responsibilities

You agree to use the Service only for lawful business purposes. You must not:

  • Use the Service to send spam, misleading, or unlawful communications.

  • Misuse AI functions for harmful, deceptive, or illegal purposes.

  • Infringe upon or misuse any third-party intellectual property.

  • Use the Service to generate, share, or promote medical advice, hate speech, or discriminatory content.

7. Intellectual Property

All software, designs, systems, trademarks, content, and AI technology provided through the Service are the exclusive property of MetaPrime Digital Marketing. You receive a limited, non-exclusive, non-transferable license to use our platform for your business purposes only.

You retain ownership of your data, content, and inputs submitted to the platform, and the AI-generated outputs you create using the Service. However, you grant MetaPrime Digital Marketing a non-exclusive license to use such data internally for maintenance, analytics, and model improvement (in anonymized form).

8. AI Output and Accuracy Disclaimer

Our Service relies on artificial intelligence technologies that may generate automated text, voice, or chatbot responses. AI outputs may contain factual errors or unintended content. We do not guarantee the accuracy, reliability, or suitability of any AI response or generated material.

MetaPrime Digital Marketing and PowerVoiceAgent.com assume no responsibility or liability for damages, loss, or claims resulting from reliance on AI outputs or automated interactions.

9. Results Disclaimer

Performance and results from using our Service are not guaranteed. Success rates for lead generation, appointment booking, or marketing outcomes depend on various external factors beyond our control.

10. Company Rights

We reserve the right to modify or discontinue any aspect of the Service at any time; suspend or terminate user access for violation of these Terms, non-payment, abuse, or unlawful behavior; and refuse service at our discretion. You may cancel your account at any time by contacting support. Termination does not relieve you of payment obligations already incurred.

11. Limitation of Liability

To the fullest extent permitted by law, MetaPrime Digital Marketing’s total liability for any claim arising from your use of the Service shall be limited to the amount you paid during the most recent monthly billing cycle. We shall not be liable for indirect, incidental, consequential, or special damages, including lost profits, business interruption, or data loss.

12. Indemnification

You agree to indemnify and hold harmless MetaPrime Digital Marketing, its owners, officers, employees, and affiliates from any claims, damages, or liabilities arising out of your misuse of the Service, violation of any law or third-party rights, or content and data you provide.

13. Service Modifications and Updates

We may update, improve, or modify features at any time without notice. Such updates may include bug fixes, performance improvements, or security upgrades. Continued use constitutes acceptance of these changes.

14. Termination

You or MetaPrime Digital Marketing may terminate this Agreement at any time. You may cancel through your account or by written notice. We may terminate for any violation, abuse, or at our discretion to protect the platform or users. Upon termination, your access will be disabled, and any remaining fees become immediately due.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California. Any disputes will be resolved through mediation followed by binding arbitration in the State of California, in accordance with applicable arbitration rules. You agree not to bring class actions or join collective suits against MetaPrime Digital Marketing.

16. Entire Agreement

These Terms constitute the entire agreement between you and MetaPrime Digital Marketing regarding your use of the Service and supersede all prior understandings or representations.

17. Contact Information

MetaPrime Digital Marketing
1968 S. Coast Hwy, Ste. 1533, Laguna Beach, CA 92651
Email: [email protected]
Website: https://powervoiceagent.com

Acknowledgment: By using our Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service.